Privacy Policy

We collect information you provide directly to us, such as your full name, email address, phone number, state of licensure, years licensed, and any details you share during registration, consultation requests, or onboarding. We also collect information automatically when you use our site, including pages visited, content viewed, links clicked, and approximate location derived from your IP address.

When our AI outreach system contacts you, we may retain a record of that conversation and your responses. If you are an existing contact in a connected CRM, we may associate your activity with your existing contact record.

• To provide access to on-demand training and webinars you request.
• To respond to your inquiries and schedule consultations with our team.
• To deliver, maintain, and improve our platform and services.
• To send you service-related communications, reminders, and notifications.
• To send promotional emails and SMS messages only when you have provided express, verifiable consent.
• To analyze usage and improve conversion, content, and user experience.
• To comply with legal obligations and protect our rights.

We process your personal information based on your consent, our legitimate business interests in providing and improving our services, and our legal and regulatory obligations. Where consent is required—such as for marketing emails and automated calls or text messages—we obtain it separately and never as a condition of accessing our training unless expressly stated.

We do not sell your personal information. We may share information with:

• Service providers and platforms that help us operate, such as CRM, calendar, and analytics providers.
• The AssignX platform, which powers portions of our service delivery.
• Professional advisors acting under confidentiality obligations.
• Authorities or third parties when required by law, court order, or to protect our rights, safety, or property.

We use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling them may limit some functionality.

We retain your information for as long as your account is active, as needed to provide the services you requested, and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to or withdraw consent for certain processing. To exercise any of these rights, contact us using the information below. We will respond in accordance with applicable law.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services are intended for business use by licensed professionals and are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through our website or, where appropriate, by direct notice.

If you have questions about this Privacy Policy or our data practices, please contact us at info@thriveviral.com.